Vacation Ownership

Spirit Incentives has extensive experience supporting and servicing some of the largest and most successful vacation ownership and travel club providers in the world. In fact, a significant number of our team members have more than 20 years of experience in the vacation ownership industry, bringing with them an in-depth understanding of your unique challenges and nuances. Our commitment to the vacation ownership industry is evidenced by our involvement with and support of the American Resort Development Association (ARDA) and Women In Industry (WIN).

We expertly match the right incentives to meet our clients’ needs. Your Spirit Incentives National Account Executive will work work with you to develop a product ideally suited towards your business goals and budget, resulting in offers that will engage and satisfy your customers.

Acquisition and Tour Generation Incentives

Set appointments and increase show rates with any one of our highly valued and desired travel incentives. Include our incentives in your telemarketing scripts and direct mail offers and you are sure to have an immediate and positive response.

Customer Awards

Reward customers for timely payment, purchasing an extra week or simply remaining loyal. Spirit Incentives offers a number of low-cost, appealing incentives that will prompt desired behaviors.

Customer Benefits

Fortify your vacation ownership offer by adding a Spirit Incentive’s benefit or incentive component to your product. Realize the positive reaction that an enjoyable hotel, cruise, discounted airfare or vacation experience can produce in your customers.

Gift With Purchase

Secure new owners with Spirit Incentives exceptional first-day Gift With Purchase products. Apply a Gift With Purchase to motivate your prospects and customers to desired behavior.

Case Study:

Client: One of the largest vacation ownership developers in the U.S.
Challenge: Increase sales price, sales volume and total sales of vacation ownership – focusing on Average Per Transaction (APT)
Solution: Spirit Incentives’ 4- and 7-night Gift With Purchase owner’s cruises to Bahamas, Western Caribbean and Mexico
Results: Achieved highest APT in the history of the site with an increase of 11% over the previous year

Customer Service

With Spirit Incentives, you’re serviced by an in-house, dedicated Call Center staffed by full-time Spirit Incentives Travel Representatives – not outsourced to a third party. We are entirely responsible for the fulfillment and servicing of all the products we offer, providing physical and online delivery of travel incentives or benefits.

Privacy

We are experienced servicing clients who have additional vendor, security and customer confidentiality requirements. Plus, we offer private labeling, call handling and scripting, including several reporting options, secure electronic data transfers and dedicated 800 numbers.

90% of our vacation ownership/travel club clients have been working with us since 1990, including:

We welcome the opportunity to design a solution for your company. Contact Spirit Incentives today.