Financial Industry

Spirit Incentives is a leading provider of incentive and benefit programs for major financial institutions throughout North America. We’ll collaborate with you to deliver marketing programs designed to motivate your customers toward enrollment or increased spend, or to reward their loyalty.

From branded travel incentives and benefits like hotel accommodations and companion airfare to prepaid gift cards, we will develop unique campaigns and solutions to meet and support your  marketing application needs.

Enrollment or Customer Acquisition

Our products can be implemented effectively in all marketing channels to encourage customer enrollment, credit card activation and reactivation, spending initiatives or to re-energize dormant accounts.

Award Spend or Up-Sell

Reward customers with an incentive program designed to lift customer spend.

Loyalty/Retention

Add benefit components to your offer to encourage continued customer loyalty while distinguishing your financial product from the competition.

Case Study

Client: A major financial institution
Challenge: Increase customer acquisition while lowering marketing incentive costs
Solution: Spirit Incentives’ Marriott® Complimentary Stay Program
Results: Increased the client’s response rate by 27% (over their control offer of cash) while reducing their marketing incentive costs by 66%.

Customer Service

With Spirit Incentives, customers are serviced by an in-house, dedicated Call Center staffed by full-time Spirit Incentives Travel Representatives -- not an unknown third party. We are entirely responsible for the fulfillment and servicing of all the programs we offer, providing physical and online delivery of travel incentives or benefits.

Privacy

We are experienced at servicing clients who have additional vendor, security and customer confidentiality requirements. Plus, we offer private labeling, call handling and scripting, including several reporting options, secure electronic data transfers and dedicated 800 numbers.

90% of our business clients have been working with us since 1990, including:

We welcome the opportunity to design a solution for your company. Contact Spirit Incentives today.